About STLighting
ST Lighting has two locations in New York and Florida and we have been providing professional lighting solutions for over 30 years. Currently we are providing lighting solutions for retail and trade shows as well as specialized designs for home interiors. We strive provide personalized customer service and offer competitive pricing and fast shipping.
Contact Info:
ST Lighting can be reached by email: stlightingonline@gmail.com or by telephone: (516) 384-2487
Our Mailing Address is:
1565 SW Martin Highway Palm City, FL 34990
Payment & Shipping Options:
We currently accept payment by credit card (Visa, MasterCard, American Express and Discover) and PayPal.
All Shipping is done in the domestic U.S.A by UPS Ground.
How to Place a Return:
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Contact Us within 15 days of receiving your shipment for a Return Authorization Number.
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Pack the item securely in its original packaging.
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Include both a copy of your invoice and the RMA in your return shipment.
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All returns must be shipped within 30 days of receipt and include a 15% restocking fee*
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Customer is responsible for all shipping costs. Refunds will be applied less the shipping charges.
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Custom Orders are Final Sale and may not be returned or refunded.
* In some cases, items may be returned after 30 days. Please contact us for details.
Satisfaction Guaranteed & Returns
We strive to make your experience with ST Lighting LLC, fast, convenient, and satisfying. Our services are guaranteed, therefore if you are not satisfied with your purchase, please contact us right away for a Return Authorization Number (RMA). All orders are inspected before shipping to ensure quality and accuracy of the goods. If you receive your order in damaged condition, keep packaging material intact for inspection by the carrier and contact us immediately.
Shipping Info
ST Lighting ships exclusively within the United Sates, using UPS Ground.
Orders are processed within 5 business days or less, depending upon stock availability.
Shipping rates vary by product and product quantity, the basics rates are as follows:
Shipping Rates per Product:
Slat/ Grid Lighting:
First 6 items: $17.50
7-12 items: $35.00
Display Track or Wall Track Lighting:
1-2 items. $17.50, 2-4 items 35.00, etc
Linen Drum Shade Kits:
$17.50 per shade ordered
Sputnik Chandelier:
$17.50 per chandelier
Bulbs:
We do not ship bulbs unless you have ordered a product that uses them, therefore there is no additional shipping charge when included with your lighting order.
Privacy Policy:
ST Lighting LLC respects your privacy, so rest assured that your information will not be sold, shared, or given away under any circumstance. Your information is used solely for payment & shipping purposes, or to contact you about your transaction.
We do not store credit card or bank information on our site, as all financial transactions are made through a secure credit card processing center or PayPal.
Read more information about our privacy policy on our privacy policy page.
* DISCLAIMER:
We cannot be held liable for lost or stolen packages, as all orders are shipped with proof of receipt and a tracking number. Please be sure to provide a safe shipping address to ensure that your order arrives safely. If you wish to insure your package please contact us before you complete the checkout process to arrange it. We will calculate the exact price for additional services and add it to your invoice.